Terms and Conditions

General Terms of Service

These terms govern your use of BotSpins Casino services operated for Canadian players. By creating an account or using any platform features, you agree to these conditions in full. Read carefully before registering.

BotSpins reserves the right to modify these terms with reasonable notice. Continued use following updates constitutes acceptance of revised conditions. Material changes affecting player rights will be communicated via registered email.

Eligibility Requirements

To maintain an account at BotSpins Casino, players must:

• Be at least 19 years of age (or legal gambling age in their province)
• Reside in a Canadian province where online gambling is permitted
• Provide accurate personal information during registration
• Maintain only one active account per household
• Not be self-excluded from gambling services

Account verification may be requested at any time. Failure to provide valid identification within 30 days of request may result in account suspension.

Account Responsibilities

Registration Accuracy

All registration details must be truthful and current. This includes:

• Legal name as appearing on government ID
• Current residential address
• Valid email address you control
• Accurate date of birth
• Legitimate payment method in your name

Providing false information violates these terms and may result in account closure with forfeiture of funds.

Account Security

Players bear responsibility for maintaining account security:

Security Measure	Player Responsibility
Password	Use strong, unique passwords; never share
Login Credentials	Keep confidential at all times
Session Management	Log out on shared devices
Suspicious Activity	Report unauthorized access immediately

BotSpins employs SSL encryption and two-factor authentication options. However, ultimate account security depends on player diligence.

Financial Terms

Deposits and Withdrawals

• Minimum deposit: $20 CAD (varies by method)
• Minimum withdrawal: $50 CAD
• Maximum withdrawal: Subject to VIP tier and verification status
• Processing times: Vary by payment method as outlined in banking section

Funds must originate from accounts registered in the player’s name. Third-party payments are prohibited and may trigger account review.

Currency and Fees

All transactions process in Canadian Dollars (CAD). BotSpins charges no deposit or withdrawal fees, though payment providers may apply their own charges. Currency conversion fees for non-CAD funding sources are the player’s responsibility.

Dormant Accounts

Accounts inactive for 12 consecutive months are classified as dormant. A monthly maintenance fee of $5 CAD applies to dormant accounts with positive balances. Accounts reaching zero balance through fees will be closed automatically.

Bonus Terms

General Bonus Conditions

• One welcome bonus per player, household, IP address, or payment method
• Wagering requirements must be completed within stated validity periods
• Maximum bet limits apply while bonus funds are active
• Bonus abuse patterns result in immediate disqualification

Wagering Contributions

Game Category	Contribution
Slots	100%
Video Poker	25%
Table Games	10%
Live Dealer	10%
Excluded Games	0%

Playing excluded games while holding active bonuses may void bonus funds and associated winnings.

Bonus Forfeiture

BotSpins reserves the right to void bonuses and winnings when:

• Terms violations occur
• Fraudulent activity is detected
• Multiple accounts are identified
• Irregular betting patterns suggest abuse
• Verification requirements remain incomplete

Responsible Gambling

BotSpins promotes responsible gambling through available tools:

• Deposit limits (daily, weekly, monthly)
• Loss limits
• Session time reminders
• Self-exclusion (temporary or permanent)
• Reality check notifications

Players experiencing gambling problems should contact ConnexOntario at 1-866-531-2600 or email support@botspins-bet.ca for self-exclusion assistance.

Limitation of Liability

BotSpins provides entertainment services without guarantees of winning. The house maintains a mathematical edge on all games. Players acknowledge that:

• Gambling involves financial risk
• Past results do not predict future outcomes
• No betting system guarantees profit
• Losses may exceed deposits when playing on credit

Maximum liability for any claim against BotSpins shall not exceed the player’s account balance at the time of dispute.

Dispute Resolution

Disputes should first be raised through customer support channels. If resolution proves unsatisfactory:

• Formal written complaint submitted via email
• Management review within 14 business days
• Escalation to licensing authority if unresolved

Players agree that Canadian courts hold jurisdiction over all disputes arising from these terms.

Modifications and Termination

BotSpins may modify services, games, or features without prior notice. Significant changes affecting player funds or active bonuses will be communicated via email.

Either party may terminate the relationship at any time. Upon player-initiated closure, remaining real-money balances will be returned via original deposit method where possible.

Contact Information

Customer Support
Email: support@botspins-bet.ca
Live Chat: Available 24/7 on platform

Responsible Gambling Helpline
ConnexOntario: 1-866-531-2600